Help center
How can we help?
Find clear answers about our products, ingredients, shipping, subscriptions, storage, and more.
Orders & General
Orders, shipping, and subscriptions
Helpful information about ordering, delivery, pickup, and recurring purchases.
Where does Low Carb Avenue ship?
We ship to all 50 states, Washington DC and military APO/FPO addresses. We don’t ship outside the United States yet. Delivery options and any shipping charge for your address are shown at checkout.
How much does shipping cost?
Shipping is free on orders of $50 or more anywhere in the United States. Orders under $50 ship for a flat $9.99. Breads and bagels are baked, frozen and packed in Frederick, Maryland, then usually ship within 1 to 2 business days by UPS Ground or FedEx 2Day, depending on your location. Your exact shipping charge is shown at checkout before payment.
How can I track my order?
As soon as your order ships, we send a tracking email to the address used at checkout. The link in that email shows the latest carrier updates.
What should I do if my order arrives damaged?
Please contact us with your order number and clear photos of the package and affected items. Our team will review the issue and help make it right.
How should I store my bread and bagels when they arrive?
Put your bread and bagels in the freezer as soon as they arrive. We bake without preservatives, so freezing right away keeps everything fresh. Take out slices or bagels as you need them and toast them straight from the freezer. Biscottini don’t need freezing.
Where can I see nutrition facts and ingredients?
Every product’s Nutrition Facts panel, ingredients and allergens are on our Nutrition Facts page.
Can I pick up an order locally?
Local pickup availability can change. Please check our Location page or contact the team before placing your order for the latest Frederick bakery and farmers-market pickup information.
What discount do subscribers receive?
Subscribe & Save orders receive 10% off recurring product charges. Shipping, when applicable, is calculated separately for the delivery address.
How do I start a bread subscription?
Choose “Subscribe” on an eligible product card or product page, select the available delivery frequency, and add the item to your cart.
Can I pause, change, or cancel my subscription?
Yes. Sign in to My Account and open Subscriptions to review the available pause, schedule, product, and cancellation controls for your subscription.
How do I contact Low Carb Avenue?
Use our Contact page for questions about products, orders, subscriptions, wholesale opportunities, or current availability.
Biscottini
Low Carb Biscottini
Ingredients, nutrition, allergens, serving ideas, and storage for our Italian-style treats.
What are Biscottini?
Biscottini are petite, portioned Italian-style biscotti with a crisp texture and gentle sweetness. They are designed to pair easily with coffee, espresso, or tea.
Are Biscottini low carb?
They are lower in carbohydrates and higher in protein than many traditional biscotti. Nutrition varies by flavor, so always review the current product page and package label for exact values.
Do Biscottini contain sugar or artificial sweeteners?
They use a small amount of organic cane sugar and do not rely on artificial sweeteners. Check the ingredient panel for the flavor you are purchasing.
Are preservatives used in Biscottini?
We do not use preservatives, dough conditioners, artificial flavors, or artificial dyes in our Biscottini.
Are Biscottini Non-GMO?
Yes. The ingredients used in our products are Non-GMO.
Which Biscottini flavors contain nuts?
Toasted Almond contains almonds, and Lemon Pistachio contains pistachios. Products are made in a facility that handles common allergens, so consult the package label before eating.
Do Biscottini contain dairy or eggs?
Yes. Our Biscottini contain eggs and butter. Please review the current allergen statement on the package for complete information.
Are Biscottini gluten free?
No. Biscottini contain wheat and are not gluten free. Anyone with celiac disease or a wheat allergy should not consume them.
How should I serve Biscottini?
Enjoy them on their own or pair them with coffee, tea, Greek yogurt, fruit, cottage cheese, ice cream, or a dessert board.
How should Biscottini be stored?
Keep them sealed in the original package or another airtight container at room temperature, away from heat, moisture, and direct sunlight.
Are Biscottini available for wholesale?
Yes. Wholesale inquiries from cafés, coffee shops, grocers, bakeries, and hospitality businesses can be submitted through our Subscriptions & Distributors form.
Multigrain Bread
Low Carb Multigrain Bread
Nutrition, ingredients, allergens, storage, and meal ideas for our hearty multigrain bread.
What is Low Carb Avenue multigrain bread?
It is a hearty, sandwich-friendly bread made for customers who want real bread texture with fewer net carbohydrates and more protein.
How many net carbs and how much protein are in each slice?
Each slice contains 1 gram of net carbohydrates and 7 grams of protein. Always use the package label as the final reference for the product you receive.
Does the multigrain bread contain sugar?
No. Our multigrain bread is sugar free.
What flour and protein ingredients are used?
Our multigrain bread is made with wheat protein and a blend of almond flour, ground flaxseed, oat fiber, wheat starch, dark rye and wheat fiber. It contains almonds (a tree nut). See every ingredient on our Nutrition Facts page.
Is the multigrain bread vegan?
Yes. The multigrain bread is vegan and does not contain dairy or eggs. It is produced in a facility that also handles common allergens.
Does the multigrain bread contain nuts?
Yes. It contains almond flour (a tree nut). The Sesame and Everything loaves also contain sesame. It is made in a bakery that also handles wheat, nuts, eggs, sesame and dairy.
Is the multigrain bread Non-GMO?
Yes. The ingredients used in our products are Non-GMO.
Is the multigrain bread gluten free?
No. It contains wheat and is not gluten free. Anyone with celiac disease or a wheat allergy should avoid it.
Does it contain preservatives?
We do not use preservatives, artificial flavors, artificial dyes, or dough conditioners in this bread.
What meals can I make with multigrain bread?
It works well for sandwiches, avocado toast, egg or chicken salad, grilled vegetables, breakfast toast, and open-faced melts.
Can I freeze the multigrain bread?
Yes, and we recommend freezing it as soon as it arrives. Keep the loaf in a well-sealed bag and take out slices as you need them. It keeps 4 to 6 months frozen.
How long does it stay fresh?
Because the bread has no preservatives, please freeze it as soon as it arrives. Frozen, it keeps 4 to 6 months, and slices toast well straight from the freezer.
Is multigrain bread available for wholesale?
Yes. Restaurants, cafés, meal-prep businesses, grocers, and hospitality companies can submit a wholesale inquiry through our Subscriptions & Distributors form.
Sourdough Bread
Low Carb Sourdough Bread
Answers about fermentation, nutrition, allergens, slicing, storage, and serving our sourdough.
What makes Low Carb Avenue sourdough different?
Our sourdough combines a naturally fermented flavor and satisfying bread texture with a flour blend designed to provide fewer net carbohydrates and more protein than conventional sourdough.
How many net carbs and how much protein are in each slice?
A slice contains 3 grams of net carbohydrates and 6 grams of protein. Always check the current product page and package label for the exact loaf you purchase.
Does the sourdough contain sugar?
No. Our sourdough is sugar free.
Is it real fermented sourdough?
Yes. We use a sourdough culture and long fermentation to develop the bread’s flavor and texture.
Is the sourdough very tangy?
It has a balanced sourdough tang that is noticeable without overpowering sandwiches, toast, or other toppings.
Is the sourdough vegan?
Yes. Our sourdough is vegan and does not contain dairy or eggs.
Does the sourdough contain nuts?
The sourdough recipe is nut free, but it is produced in a facility that handles nuts and other common allergens. Review the package allergen statement before eating.
Is the sourdough gluten free?
No. It contains wheat and is not gluten free. People with celiac disease or a wheat allergy should avoid it.
Does sourdough fermentation remove gluten?
No. Fermentation does not make this a gluten-free product. Individual tolerance varies, and anyone with a diagnosed condition should follow advice from their healthcare professional.
Does the sourdough contain preservatives?
We do not use preservatives, dough conditioners, artificial flavors, or artificial dyes in our sourdough.
Can I order sliced or unsliced sourdough?
Yes. Our sourdough is sold both ways as separate products, “Sliced” and “Unsliced,” in 2, 4 and 6 packs. You’ll find both on our Sourdough Bread page.
What can I make with the sourdough?
It is well suited to avocado toast, grilled cheese, egg sandwiches, bruschetta, deli sandwiches, garlic toast, French toast, and serving with soups or stews.
Can I freeze the sourdough?
Yes, and we recommend freezing it as soon as it arrives. Keep it in a sealed bag and take out one slice at a time. It keeps 4 to 6 months frozen.
How should I keep the sourdough fresh?
Freeze it as soon as it arrives. Our sourdough has no preservatives, so freezing right away keeps it fresh. Toast slices straight from the freezer, or thaw the loaf in the fridge overnight.
Is sourdough available for wholesale?
Yes. Food-service businesses and retailers can send their requirements through our Subscriptions & Distributors form.
Ready to find your favorite?
Explore the Low Carb Avenue bakery
Browse bread, sourdough, bagels, and bakery treats made for satisfying everyday meals.
